| Issue ID | 1010938 |
| Internal NHTSA # | 10543590 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 12/09/13 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Upon starting my 2014 jeep grand cherokee overland, all of the warning lights came on and remained on. This included, but was not limited to: airbags, electronic stability control, abs brake system,check engine light, and others. The messages in the dashboard information screen indicated various failures and the need to service immediately. The rear backup camera also became non functioning. After shutting down the vehicle, waiting several minutes and then restarting, the problems continued. Out of safety concerns, i called the nearest jeep dealer and was advised they "had never heard of this" and if i wanted service that i would have to leave the vehicle there since they do not make appointments. The lights went out upon restarting again, however i am very tentative about driving it, as i do not know if these important safety systems and/or warnings have failed. This is potentially extremely dangerous and totally inexcusable in a $47,000 vehicle which is less than 6 months old. The navigation system and radio have not worked properly since i purchased the jeep. Upon calling jeep, and providing my vin #, i was advised that it needed a "radio enhancement". Looking online, there are many complaints of this electrical safety issue, and yet two local dealers have never heard of it ? There also doesn't appear to be any apparent "fix" at this time. Hopefully the nhtsa can look into this potentially dangerous problem. |
| Vehicle Mileage at Failure | 6000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPLES, FL |
| VIN pattern | 1C4RJECTXECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |