| Issue ID | 1141617 |
| Internal NHTSA # | 10667370 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 05/03/14 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | During the year (2014), i have received two separate safety recall notices from chrysler. When i received the first recall notice (p14/nhtsa 14v-154 brake booster), i called my local dealer (carson dodge/jeep) and was told by the service manager that they did not yet have the parts to perform the safety recall, so it did not make sense to perform the inspection. The service manager said they would "put me on the list" and would call me when the parts were available. Several months later, i got the second safety recall (p36/nhtsa 14v-391 sun visor wiring). I called carson dodge/jeep again. They still did not have the parts for the brake booster recall and it "didn't make sense to bring my jeep in to them until they could perform the inspection for both safety recalls". The service manager said they would "put me on the list" and would call me when the parts were available. It is now the end of the year, carson dodge/jeep has not called me to perform either of the safety recall inspections and i feel like i'm getting jerked around. As these safety recall notices from chrysler are not dated, i cannot be sure of the exact month/date they were received. As important as these documents are, they should be dated. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GARDNERVILLE, NV |
| VIN pattern | 1C4RJFCT8DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |