| Issue ID | 1565615 |
| Internal NHTSA # | 11208573 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 17/05/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Tl-the contact owns a 20013 jeep grand cherokee overland. The sun roof exploded, shook the vehicle.. *bf sunroof not struck by debris or foreign object manufacturer contacted, offered to repair free of charge (incorrect). Jeep chrysler dubled responsibility-ordered one time good will to pan halt the cost of sunroof. While driving at approximately 20 mph, without being struck by debris or a foreign object the sunroof exploded and the vehicle shook. There was no injuries sustained. The vehicle was taken to mark's casa chrysler jeep located at 9733 coors blvd nw, albuquerque, nm 87114, (505) 897-8400 where the sunroof was ordered. The mechanic was able to cover the sunroof temporarily with a piece of plastic. The vehicle was not yet repaired. The manufacturer was contacted and an offer made was made to repair the vehicle free of charge, case number: 58595012. The approximate failure mileage was 47,760. "piir=y". Ah*jb |
| Vehicle Mileage at Failure | 47760 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SANTA FE, NM |
| VIN pattern | 1C4RJFCG9DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |