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2013 Jeep GRAND CHEROKEE Steering Problems, Complaints and Defects

Issue ID	1516415
Internal NHTSA #	11153580
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2013
File date	27/03/18
Component	STEERING
Product type code	VEHICLE
Description of the problem	While driving my car in the city, i experienced a sudden engine shutdown, and entirely lost control over the car (steering, breaks etc.) the car was towed to chrysler's certified garage, where the malfunction was identified as a failure of the fuel pump relay (the same relay which was already been replaced, as part of recall r09). The garage also re-confirmed that this relay has been replaced under the recall, in 2015. The meaning of this failure demonstrates that practically, replacing the unit under recall r09 has not solved the problem and the risk is still there! I have reported this incident to fca in europe, and was responded that this failure "could happen in 5 years old car" and therefore, there is no safety issue that requires them to warn other owners. However, i have found on-line lots of similar complaints, most of them in the us, indicating that the failure of the replaced fuel relay is common, and that fca do not take responsibility. See the link below: http://www. Carproblemzoo. Com/jeep/grandcherokee/other-fuel-system-pump-problems. Php i would like to emphasize that r09 (nhtsa safety issued id #15v115 https://www. Nhtsa. Gov/recalls? Nhtsaid=15v115#recalls360) refers to 5 years old cars, and the failure that i have experience with the same replaced fuel relay, had occurred only 3 years later, and therefore, fca response is irrational and wrong. Since the event i avoid driving this car with my family nor do i let my children drive it. I simply don't trust the car anymore. Please be advised that i live in israel and have an office in florida. I had to enter my fl address as there is no possibility for an international address. My international phone number is: +972544888755
Vehicle Mileage at Failure	81000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PLANTATION, FL
VIN pattern	1C4RJFBM4DCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	30
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MA3JFB32S00C65126 JM1BK123251277556 3HDSA2H55TM101486 WF0DXXGAKDFJ01607 WDCDA0EB1EA400038 WDBFA68F72F201766 ML0M100AACT001436 93ZE12JMZL8937734 5TFRV54138X043100 JS1VR51A8J2102890 2C4RC1S72PR501471 93CXM80267C134285

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2013 Jeep GRAND CHEROKEE Steering Problems, Complaints and Defects, Recalls and Failures

2013 Jeep GRAND CHEROKEE Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?