| Issue ID | 1401704 |
| Internal NHTSA # | 11016394 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 18/07/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Bought my car from parks ford of wesley chapel on 7/16/17. 2 days later, the car had trouble starting. My mechanic looked it over. It had a power steering rack leak and embedded dirt underneath its carrier. Brought car back to ford. They found nothing. Called again because of same problem. Was told by manager duber to try locking and unlocking car to engage starter. Did not work. Brought to jeep. They found that a recall on the relay to the fuel pump was never fixed. They also said the front shocks were blown and leaking and not covered under warranty. Warranty company said that car had preexisting conditions and should have never left the dealership. They refused to fix it. This great price was false representation and misleading. I never would have bought the car knowing it needed all of this work. |
| Vehicle Mileage at Failure | 47000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALM HARBOR, FL |
| VIN pattern | 1C4RJEAG1DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |