| Issue ID | 1487901 |
| Internal NHTSA # | 11118492 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 08/08/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I purchased a used 2013 jeep 2 years ago at novak motors in farmingdale, ny. They told me i needed to go to a jeep dealership to get the brake recall taken care of. I tried calling the closest jeep dealership to my work location at 642 w main street, riverhead, ny and spoke with martha? In the service department today and she said it would be several weeks before the next available appointment. When i asked her if i have warranty work, an open campaign that needed to be fixed, would i be able to get in sooner? The woman then replied to me that they were no longer accepting any new customers at all! |
| Vehicle Mileage at Failure | 43000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SMITHTOWN, NY |
| VIN pattern | 1C4RJFBT7DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |