| Issue ID | 1451997 |
| Internal NHTSA # | 11076736 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 05/03/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the vehicle shut off without warning. The contact was unable to drive the vehicle due to the failure. The vehicle was included in nhtsa campaign number: 17v435000 (electrical system), but the contact did not receive a notification. The dealer (westbury jeep chrysler dodge ram, 100 jericho turnpike, jericho, ny 11753, (516) 336-4784) stated that the part was not available and was on a national backorder. The dealer did not provide a loaner vehicle; therefore, the contact had no vehicle to drive. The manufacturer was notified of the failure. The vin was also included in nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic). The vehicle was at the dealer to be serviced for the recalls and the failure. The approximate failure mileage was 54,000. Parts distribution disconnect. |
| Vehicle Mileage at Failure | 54000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | VALLEY STREAM, NY |
| VIN pattern | 1C4RJFAG1DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |