| Issue ID | 1431701 |
| Internal NHTSA # | 11054089 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 22/11/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Have tried 3 times to take the car to a jeep dealer and they are unable to do the recall repair due to lack of qualified mechanics to do the recall. One dealer gave me a confirmed appointment and after waiting 3 hours for my vehicle, they said they didn't have enough mechanics to repair it that day. I had to leave with the car in the same condition i brought it in. I cannot afford to loose any more work and they tell me they don't give loaner cars for recalls. I will never buy a jeep again. Their dealers are very unreliable and don't honor their service appointments even when you are waiting 3 hours for the car. My vehicle's recalls are a safety concern. I still have to pay the bank my monthly installment even if the car is not safe because i must honor my contract with the bank. How about jeep dealers honoring their contracts with the factory. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HIALEAH, FL |
| VIN pattern | 1C4RJEAG5DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |