| Issue ID | 1383555 |
| Internal NHTSA # | 10994061 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 08/06/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | After driving on the highway for about 10 mins, i was slowing down due to traffic ahead. When i went to apply the brakes, they felt hard to apply pressure and my car was not slowing down. I had to drive off the road to avoid hitting the car in front of me. After i was able to come to a stop, i was able to drive slowly off the highway to the off ramp i was near and to a nearby dealership. They informed me that my brake booster failed even though i had the brake booster recall performed on my vehicle previously. Since i already had the recall performed, the replacement of the brake booster was not covered. If i never had brought my vehicle in for the recall, the replacement would have been covered. Seems weird to reward people who don't bother to have the recalls performed on their vehicles. From the large number of similar complaints, it seems obvious that the previous recall didn't fix the underlying issue. Luckily there was an open off-road area for me to safely swerve onto to prevent injury to myself and the cars in front of me. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTHBOROUGH, MA |
| VIN pattern | 1C4RJFAG9DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |