| Issue ID | 1126101 |
| Internal NHTSA # | 10651018 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 16/06/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | This is a complaint about the timeline in which this recall p14/nhtsa 14v-154 (brake booster) is taking to get fixed by the chrysler group. I have been on the waiting list at my local dealer in rapid city since mid june and they inform me that they are only getting 3-4 parts per month to fix this. I don't understand why chrysler is reacting so slow at getting the parts out to the dealers to fix this, especially with the winter months coming up and if water gets into the brake system and freezes it may cause the brakes to not work properly. I called chrysler to complain and they didn't seem to feel concerned and just gave me a canned standard statement that it is a controlled recall. Now in the meantime i have a 2nd recall p36/nhtsa 14v-391 (sun visor vanity lamp wiring) which i am on another waiting list to get fixed. If someone can please respond and let me know what is considered a reasonable waiting time for the brake booster to get fixed? If my dealer can only repair 3-4 vehicles per month, it may be years before all the affected jeeps are fixed. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RAPID CITY, SD |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |