2013 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2013 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2013 service brakes and complaints other owners have filed.
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2013 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects

 Issue ID1106028
 Internal NHTSA #10630174
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2013
 File date12/08/14
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemReceived notice for nhtsa campaign number: 14v154000. Took vehicle to dealer for inspection early june to have inspected to see if new brake booster system was needed or just shield. Dealer informed only shield was needed. Dropped vehicle off with an appointment before a road trip on august 12, 2014. I was informed after (around 8/16/14) i returned from road trip that brake booster and cylinder were actually needed and more time was needed for repair. Dealer would not give me rental as none were available. Finally got rental middle of following week after taking off work again. Parts delivery eta expedited to 9/1/14. Received call 8/28/14 indicating vehicle repair done. I was required to return rental before i could verify work on vehicle. Returned rental, took delivery of vehicle. Brake pedal went all the way to floor. Almost caused me to hit two other vehicles in the dealer's parking lot. Service advisor informed me this is normal with the recall replacement parts. I disagree so advisor has technician drive it and agree with me that it isn't normal. I am informed abs system needs to be bled a few more times. Had to go home again and return later to pick up vehicle again. This time it was ok. Completely unreasonable amount of time for parts, had to take off many days of work, and dealer had no empathy for situation. This is in addition to having to fight for a rental. Now, a few days after having received my vehicle back, vehicle has loud tick on startup and while driving louder than radio, but i could not replicate at dealer. Service advisor didn't seem to believe me about tick and i was told hemi engines typically tick. This is not my first vehicle or my first experience with a hemi engine. It isn't normal. No interest in servicing vehicle and informed me to bring it back when it was making the tick sound. I've tried twice and i can't get it to happen at dealer.
 Vehicle Mileage at Failure
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateEAGLE, ID
VIN pattern 1C4RJFAT5DCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders8
Drive train type4WD
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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