| Issue ID | 1104923 |
| Internal NHTSA # | 10629403 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 02/06/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I received a recall from chrysler in reference to a safety recall for my vehicle. The problem is specific to the brake booster in that the shell may ingest water in wet conditions (rain, snow, fog, washing the car, etc.) which would totally disable any braking function for the vehicle. The instructions were to take to my dealer for repair which i did months ago. Several months later the parts necessary to repair have not been delivered and every dealership i checked with have a 200+ waiting list of customers waiting for repair parts to be delivered. I've call chrysler's support line listed on the recall notice several times and the only response i get is that parts are on the way, which is the same response i've received for months! Who do they have making these parts that is taking so long, and isn't losing all braking capabilities important enough to move up on the priority list??? |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOUNT PLEASANT, WI |
| VIN pattern | 1C4RJFDJ4DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |