| Issue ID | 1094734 |
| Internal NHTSA # | 10618486 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 21/05/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | In may, 2014 we received a safety recall notice. Since we live in san diego ca but were at our cabin in minnesota we couldn't bring our jeep in until june. So, june 30 we took our jeep to midway chrysler jeep in san diego. They said we needed a brake booster shield. They had to order it from the main chrysler location and it would take two weeks. After three weeks we called and they said they hadn't received it yet. It has now been five weeks and we are really concerned. In four weeks we leave for a driving trip across country through the mountains. What can you do to expedite this repair so that we can make our trip safely? |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN DIEGO, CA |
| VIN pattern | 1C4RJFCT9DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |