This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2013 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2013 seats and complaints other owners have filed.

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2013 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects

Issue ID	1605823
Internal NHTSA #	11259106
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2013
File date	29/09/19
Component	SEATS
Product type code	VEHICLE
Description of the problem	While i was wiping down the driver side active-headrest it deployed on it's own as if the vehicle was in an accident. The car was off and parked on my driveway with the transmission in park, i was cleaning the inside of the car when it happened. The part in question is the driver side active head-rest. I was told by the technician at the dealership that he had seen 5 of these and it happened because the plastic clip that holds the headrest in place had deteriorated and broke. I was told by the dealership that there are no recalls for this and to call fca to file a claim to see if they would cover the cost of the repair which i did. Fca told me if i fixed it before they look at it they won't pay for the repair. Fca informed me that someone would call me to set up a time and location to look at my car in 2 to 4 weeks. In the meantime they said to drive it as is with no concern for my safety. This is obviously a serious safety issue and if it had happened while i was driving someone could have been killed.
Vehicle Mileage at Failure	37350
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	NEW PORT RICHEY, FL
VIN pattern	1C4RJFBG2DCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1NXBR32E16Z581174 WVWZZZAUZGW158659 SALFA2CC7EH396891 WVGZZZ7LZ8D041516 5GZER13778J165980 9BHCP41DBMP150364 5YJSA1E43HF232970 RL05TSBAMFCR02237 1G1ZD5EU2BF111288 WBA82GE0707R62010 JMBLYV97W7J004523 1HGCM56867A000490

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2013 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects, Recalls and Failures

2013 Jeep GRAND CHEROKEE Seats Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?