| Issue ID | 1524581 |
| Internal NHTSA # | 11163429 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 21/12/18 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | While my jeep was parked, engine off, in my driveway (flat surface), my 7 year old daughter went to get out of the back seat. She touched on to the metal pole frame of the drivers headrest with her hand to assist her in getting out of the car, the headrest exploded and hit her in the side of the head. It hit her hard enough for her to be stunned and to say she saw stars. There are dozens of complaints online about this happening yet no recall. Chrysler has had to recall these so called active headrests before but my jeep was not included. There needs to be a recall and fix as soon as possible. |
| Vehicle Mileage at Failure | 28000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ST. THOMAS, VI |
| VIN pattern | 1C4RJFAG6DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |