| Issue ID | 1369429 |
| Internal NHTSA # | 10971184 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 06/03/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Alternator failed at 35118 mi. Had in repair twice for issues when driving. Loud whine, burning smell and smoke reported. First time dealer keep car for overnight and said they could find no issue even though they had smelled the burning smell too. Second time they told me it was my alternator. They replaced the alternator, i picked up the car, drove 2 miles and the battery light came on. I returned immediately and they kept the car for 3 more days. The failed alternator had "arced" to the power train, and then that had to be replace too (that under warranty thank goodness). But alternator was replaced for $1000 out of my pocket even though very low mileage because was over 3 yr warranty period. In researching how could this have happened so early, i found that the 160 alternators from the same period had been recalled, but the 180's are not (at least not yet.... I am hoping to help initiate another recall since i see online that others who have this model and year and 180 alternator have had same issues as me). I was encouraged by fca customer care to file a petition for reimbursement, and have just heard from them that they have declined it since my vin isn't included in the recall. To be specific about the episodes, i was driving both times that this occurred. Both times i had just started to drive and the car made a loud whining noise that lasted for a bit, and increased on acceleration, and quickly i could smell something like burning rubber and see smoke. I was afraid the car was going to stop suddenly because it started to be jerky, and when i came to stop light it seemed like it was going to stall. But it kept going, and i drove straight to the dealer both times. |
| Vehicle Mileage at Failure | 35118 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPLES, FL |
| VIN pattern | 1C4RJEAG3DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |