| Issue ID | 1330928 |
| Internal NHTSA # | 10920351 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 26/09/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I have been trying for the last 45 days to have the drive train of my jeep repaired under warranty. I have two recent emails to jeep about my concerns and the safety of the vehicle as i am still using it. Jeep does not have the part, they don't know when they will be getting it and they are not responding to my email complaints. I was advised that there are 15 other dealers also needing this part and that the supplier has none to provide. My complaint is lack of any response as to the safety of the car or any time line when the car can be fixed. Any help you can provide will be greatly appreciated. I first took the car to jeep on 9/26/2016. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ENGLEWOOD, FL |
| VIN pattern | 1C4RJFBG4DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |