| Issue ID | 1701942 |
| Internal NHTSA # | 11372966 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 02/11/20 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Received recall notice 12 months ago - v62/nhtsa 19v-813, fuel pump relay. A engine stall while driving can cause vehicle crash without prior warning. Vehicle has been in shop 2 times in last week with issues with the etc (electronic throttle control) caused by the fuel pump. Failure to start from a cold and a warm start has happened 6 times. First repair cost $553. 66 and today's repair of the fuel pump while covered under warranty (since the first recall part failed) doesn't help fix the problem. Should not take 12 months to resolve an issue of this magnatude. It is very stressful driving this vehicle with the knowledge that it is having issues and could fail and cause a crash. How soon will this recall be rectified? 11 |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALM SPRINGS, CA |
| VIN pattern | 1C4RJEAG4DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |