| Issue ID | 1680868 |
| Internal NHTSA # | 11344048 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 14/07/20 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | In november 2019, chrylser recalled approximately 528,594 dodge durango and jeep grand cherokee suvs from model years 2011 to 2013 because fuel-pump relays may interrupt electrical current and prevent engine start-up and/or contribute to a stall while driving. The dealer and chrysler is still claiming the part is 'out of stock' nearly 9 months later. We cannot safely drive the car, or sell it because of this open recall. The car frequently will not start, and we are very concerned of a stall during driving if the vehicle does start. We believe chrysler has not taken appropriate action to manufacture or distribute the replacement fuel-pump relay, and they continue to refuse to provide an estimated date for the part to be in stock. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | 1C4RJFCG1DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |