| Issue ID | 1484738 |
| Internal NHTSA # | 11114071 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 17/07/18 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | During the week of july 1st, 2018 the vehicle died while driving at 30 mph. During the week of july 8th it cranked without turnover multiple times in the am, eventually starting and also during that week of july 8th, 2018, once while driving it died while traveling at 30 mph. On july 16th, 2018 vehicle cranked without turnover multiple times in the am, eventually starting. On july 17th, 2018 it started in the am but in the evening, cranked multiple times with no turnover and would not start again. On july 18th, i went back to where the car was left the evening before to attempt starting again. It was cranking without starting multiple times that day and never started. Had to be towed to dealership for service on july 19th. Service department replaced the primary fuel pump on july 23rd, 2018 after parts came in. I picked up the vehicle on the evening of july 23rd, 2018. Approximately 6 hours after getting the vehicle, it cranked for at least 10 seconds, twice, then started. And the following evening approximately 5 pm, july 24th, 2018, it started and ran for about 5-10 seconds and died. Vehicle started on the next attempt and i took it back to the dealership service department at 5:30 pm on july 24, 2018. The dealer claims it cranked on july 25, 2018 in the morning and then continued to start throughout the day. I am going to go back to the dealership to request the other fuel pump get tested. I am very aware that there have been multiple recalls on this model's fuel pump system. Recalls 14v-530 and 15v-115 do not include my vin number and should because it was manufactured during the dates of . And further, the center for auto safety's petition against the nhtsa dated on july 15, 2015 (80 fr 45578) (document number 2015-18672) against chrysler for the tipm failure should be reconsidered!! |
| Vehicle Mileage at Failure | 63800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT WAYNE, IN |
| VIN pattern | 4RJFBGXDC54XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |