| Issue ID | 1703948 |
| Internal NHTSA # | 11374502 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 01/11/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that after the vehicle was serviced for the nhtsa campaign number: 19v813000 (electrical system) a temporary fix was installed due to the part not being available the local dealer wickstrom jeep located at 660 w northwest hwy, barrington, il 60010 had installed an external fuel pump relay. The contact indicated that the vehicle would stall while driving and on occasions would not immediately start. The vehicle was taken to an independent mechanic who diagnosed that fuel pump had experienced melting due to the temporary fix of the exterior fuel pump relay. The local dealer wickstrom jeep located at 660 w northwest hwy, barrington, il 60010 was notified of the failure and advised that the permanent repair for the recall was still not available. The manufacturer was also notified of the failure but no assistance was offered. The failure mileage was 90,000. *ln*jb |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | CRYSTAL LAKES, IL |
| VIN pattern | 1C4RJFAGXDCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | NORTH TOWN AUTO REPAIR |
| Dealer's telephone number | 815-568-2906 |
| Dealer's city | MARENGO |
| Dealer's state code | IL |
| Dealer's ZIP code | 60152 |