| Issue ID | 1697213 |
| Internal NHTSA # | 11364224 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 13/10/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My complaint is regarding nhtsa recall v62/nhtsa 19v-813 for my 2013 jeep grand cherokee. The issue is that the recall has been in effect for over a year and there is still no fix. My vehicle has cut off while driving on the interstate and now does not start at all. I have a car that i cannot drive, fix, or sell due to no fault of my own. My only desire is a replacement vehicle or at least a refund of the current value. We contacted the jeep customer service hotline and their response is that the cost would be too great to the company. These vehicles are dangerous and the fact that there's still no fix should be very troubling. No one should be driving a vehicle that is known to cut off at anytime. Please modify this recall to order a replacement or refund from jeep. It's genuinely the only safe thing to do. Thank you. |
| Vehicle Mileage at Failure | 98000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | VIRGINIA BEACH, VA |
| VIN pattern | 1C4RJEBG7DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |