| Issue ID | 1580554 |
| Internal NHTSA # | 11230651 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 10/06/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the engine made a ticking sound when the vehicle was started and while driving. The contact took the vehicle to several different independent mechanics and they all stated that the engine was going to fail if it was not repaired. In order to diagnose the failure, the engine would have to be taken apart at a high cost. Benson chrysler dodge jeep ram (400 w wade hampton blvd, greer, sc 29650, (864) 877-0161) was contacted and stated that they could not assist. The dealer offered a trade in with the contact having a negative equity balance on the vehicle. The manufacturer filed a complaint from the contact and referred her to nhtsa. The failure mileage was 93,000. |
| Vehicle Mileage at Failure | 93000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BOILING SPRINGS, SC |
| VIN pattern | 1C4RJEAG6DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |