2013 Jeep GRAND CHEROKEE Engine Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2013 engine. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2013 engine and complaints other owners have filed.
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2013 Jeep GRAND CHEROKEE Engine Problems, Complaints and Defects

 Issue ID1441874
 Internal NHTSA #11064515
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2013
 File date19/01/18
 ComponentENGINE
Product type codeVEHICLE
 Description of the problem2013 jeep grand cherokee with a 3. 6 litre pentastar v6 engine and 56,500 miles did not produce heat from the vents and overheated. The vehicle was towed to seaview jeep in ocean new jersey. The first two times the vehicle was towed to the dealers service department it was returned to me and the service rep stated that the overheating issue could not be replicated. After researching the issue myself and the engine overheating a third time i asked the service manager if the engine could be having an issue with exhaust gases entering the cooling system and causing the engine to overheat and if this was checked in the previous troubleshooting of the vehicle. The manager replied that a block test was not done and to return the vehicle so the test could be performed. The vehicle was kept at the dealership after the second time it was towed there from 12/22/17 - 1/16/18 and returned to me after they claimed that they flushed and filled the cooling system and ran the vehicle for several days without it overheating or losing heat. The manager did admit that there was a water swooshing sound coming from behind the dash that was unusual and claimed there was air pockets that they removed when they bled the air from the system. After the vehicle was returned to me on 1/16/18 it was driven on 1/17/18 by my wife and the no heat/overheating issue returned again. The vehicle was towed to the dealership for the third time and the block test was performed. The service manager reported to me that the engine had a cracked left cylinder head and quoted me a $2600 repair cost. I called chrysler jeep customer care at 877-426-5337 to file a complaint and a reduced rate for repairs was negotiated down to $500 with a case #33267278. I don't beleive i should be liable due to the manufactures defective cylinder head. The cracked cylinder head has been reported on numerous 3. 6 pentastar engines.
 Vehicle Mileage at Failure56200
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateHOWELL, NJ
VIN pattern 1C4RJFAG9DCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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