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2013 Jeep GRAND CHEROKEE Electronic Stability Control Problems, Complaints and Defects

Issue ID	1496841
Internal NHTSA #	11128683
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2013
File date	09/09/18
Component	ELECTRONIC STABILITY CONTROL
Product type code	VEHICLE
Description of the problem	I was driving my jeep grand cherokee on the street, turning the corner at an intersection, the engine lost all power, turned off, and i lost control of the power steering and vehicle in general. I almost hit a pedestrian that was walking on the sidewalk. This was a city street, the vehicle was in motion, and i was turning left. I have called the jeep dealership repeatedly telling them about this symptom of my vehicle. I also have a problem with the vehicle not starting when try to turn it on, the engine will turn over repeatedly but not fire up. After several attempts, it sometimes will start. It is an intermittent issue. Other times i need to call a tow truck. I feel this is directly related to recall r09, even though this recall was performed on my vehicle, these are the same symptoms described, so i think the problem is back even after the recall. It is a safety issue and needs to be addressed by chrysler/jeep. I have contacted the dealership at river oaks jeep/chrysler on 4807 kirby drive in houston tx, 77098, and paid for a diagnostic. They initially were not able to identify the problem. After a couple days they said the fuel pump was not holding pressure and would cost $2000 to replace. I can not afford that right now, and i declined repairs. I called the headquarters for chrysler/jeep dealership and asked for them to pay for the repairs as this is a safety issue and a malfunctioning part related to a recall, and they refused. This is documented under case #34923344. I feel chrysler jeep should either replace my fuel pump relay again, even after it was already done once under recall r09, or they should pay to replace the entire fuel pump, as they are not able to diagnose the source of the problem with 100% certainty. This is a safety issue related to the engineering of their vehicles.
Vehicle Mileage at Failure	90000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HOUSTON, TX
VIN pattern	1C4RJFAT8DCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	15
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5TDAAAB55TS146329 VF1RFA00059560212 MMFFW18050C463908 JN8FY15Y07X558282 KPTN0B1FSBP061580 YV1RS612252470735 1FMEU15H3JLA46125 WV1ZZZ2HZGA010621 WDC2923242A079939 NMTBE3BE80R082799 KMHTC6AD2FU239555 WDDTG5CB4JJ484503

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2013 Jeep GRAND CHEROKEE Electronic Stability Control Problems, Complaints and Defects, Recalls and Failures

2013 Jeep GRAND CHEROKEE Electronic Stability Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?