| Issue ID | 1727972 |
| Internal NHTSA # | 11398546 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 13/01/21 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v391000 (electrical system), 19v813000 (electrical system), 17v572000 (service brakes, service brakes, hydraulic) and 17v435000 (electrical system). The contact informed the dealer bert ogden chrysler dodge jeep ram (8421 w expy 83, frontage rd, harlingen, tx 78552) of the recall notifications and was told by the dealer that the parts needed to be ordered however, the dealer never called the contact back to schedule a recall repair appointment. The contact stated that the vehicle would not start randomly but was unsure if the failure was related to the recalls. The manufacturer was not informed of the failure. The failure mileage was 70,000. Parts distribution disconnect. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PORT ISABEL, TX |
| VIN pattern | 1C4RJFAG7DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |