| Issue ID | 1720905 |
| Internal NHTSA # | 11390542 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 01/01/21 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. The contact stated while driving 55 mph, several unknown warning lights illuminated and the vehicle stalled in the middle of the roadway. The contact stated that a bystander provided a jump start to move the vehicle to the side of the roadway. The vehicle was not drivable. The vehicle was towed to an independent mechanic and the contact was informed that the alternator, battery and computer needed to be replaced. The contact called several local dealers and made them aware of the failure. The vehicle had not been repaired as of yet. Upon investigation, the contact associated the failure with nhtsa campaign number: 17v435000 (electrical system) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 100,400. |
| Vehicle Mileage at Failure | 100400 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BALTIMORE, MD |
| VIN pattern | 1C4RJFCT9DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |