| Issue ID | 1709610 |
| Internal NHTSA # | 11378453 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 01/01/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Monrovia chryslers dodge jeep ram (1305 mountain avenue, monrovia, ca 91016, (626)317-6106) and glendora chrysler jeep ram (931 south lone hill avenue, glendora, ca 91740, (909)480-4070) were contacted and confirmed that parts were not yet available for the recall repair. The contact was not informed if the manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.*dt*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | TEMPLE CITY, CA |
| VIN pattern | 1C4RJFCGXDCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/11/15 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | GLENDORA CHEVROLET |
| Dealer's telephone number | 909-394-9899 |
| Dealer's city | GLENDORA |
| Dealer's state code | CA |
| Dealer's ZIP code | 91740 |