| Issue ID | 1704007 |
| Internal NHTSA # | 11374541 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 10/06/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that while driving 15 mph, the vehicle failed to drive properly. There was no warning light illuminated. The vehicle was taken to airpark dodge chrysler jeep (7801 e frank lloyd wright blvd, scottsdale, az 85260) to be diagnosed however, the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the same dealer and the contact was informed that the part was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 75,215. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 75215 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MESSA, AZ |
| VIN pattern | 1C4RJEAG8DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |