| Issue ID | 1658838 |
| Internal NHTSA # | 11322938 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 01/11/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was previously repaired under a similar unknown recall however, two years after the recall repair the failure occurred. Jacksonville chrysler, jeep, dodge and ram (11101 nurseryfields dr, jacksonville, fl 32256, (904) 493-0000) was contacted by phone and confirmed that the part was not available. The manufacturer was made aware of the failure. The approximate failure mileage was 111,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 111000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | JACKSONVILLE, FL |
| VIN pattern | 1C4RJEBG0DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |