| Issue ID | 1651076 |
| Internal NHTSA # | 11317132 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 09/12/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The battery was replaced however, the failure persisted. The vehicle was taken to chrysler dodge jeep of paramus located at (315 nj-4, paramus, nj 07652) where the vehicle was repaired however, the failure persisted. The contact then received notification of nhtsa campaign number: 19v813000(electrical system) however, the parts to do the repair were unavailable. The dealer was contacted and confirmed that the part were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but offered no assistance. The failure mileage was 95,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 95000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CLIFFSIDE PARK, NJ |
| VIN pattern | 1C4RJFAG8DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |