| Issue ID | 1627434 |
| Internal NHTSA # | 11289582 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 10/11/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that the fuel pump did not pump fuel. The vehicle was restarted a couple of times to get the fuel pump to work. There was no warning indicator illuminated. The vehicle was taken to iverson chrysler dodge jeep ram huron (605-352-8686, located at 101 2nd st sw, huron, sd) where it was diagnosed that the fuel pump relay needed to be replaced. The technician also confirmed that the vehicle was included in nhtsa campaign number: 19v813000 (electrical system), but the part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 140000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HURON, SD |
| VIN pattern | 1C4RJFBG8DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |