| Issue ID | 1598116 |
| Internal NHTSA # | 11253353 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 31/08/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My 2013 jeep grand cherokee's alternator died. The battery light came on while pulling into the driveway and the next morning the jeep was dead. It is covered under the t36 recall. The pcm went as well and is supposedly also covered under the recall. However, the battery was also damaged and destroyed. This situation could have caused a fire. The dealer, bob mariano jeep dealer, at 146 manchester st, concord, nh 03301 tells me that i am responsible for replacing the battery. This cost should not be placed on the customer. The battery should be paid for by the dealer. The battery was damaged because of the faulty alternator, so was the pcm which is being covered. The short circuit that occurred in the alternator caused both the battery and pcm to die. So why should i pay for a new battery? The dealer is going to charge me $332. 50 for the battery plus $119. 90 to install the battery. The same mopar battery goes for approximately $230. 00. Again, the difference in price is appalling. |
| Vehicle Mileage at Failure | 118000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CONCORD, NH |
| VIN pattern | 1C4RJFAG2DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |