| Issue ID | 1467007 |
| Internal NHTSA # | 11093643 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 18/02/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. The contact had not experienced any failures with the vehicle until it was servivced per nhtsa campaign number: 15v115000 (electrical system). Shortly after the dealer (homer skelton chrysler dodge jeep ram, 7661 us-51, millington, tn 38053, (901) 872-0195) serviced the recall, the vehicle was taken back to the dealer because of electrical shorting. The dealer initially diagnosed that the failure was related to the electrical system recall repair. The dealer later stated that the failure was not related to the recall and that the vehicle would need to be diagnosed to determine the cause of the failure. The dealer soldered the wires, but it failed to provide a permanent remedy. The dealer stated that the wires had frayed and the tipm may need to be replaced. The contact felt that the remedy from the recall caused the failures. The manufacturer was notified of the failures and recommended that the dealer repair the vehicle. The failure mileage was not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BARTLETT, TN |
| VIN pattern | 1C4RJEBTXDCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |