| Issue ID | 1381303 |
| Internal NHTSA # | 10992298 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 28/05/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. While driving approximately 30 mph, the vehicle made a strange high pitched noise. Afterwards the vehicle's power suddenly failed. The contact was able to pull the vehicle over to the side of the road and noticed smoke underneath the hood. The contact opened the hood and noticed a burning odor. The contact had the vehicle towed to the dutch miller jeep dealer where it was diagnosed that the alternator failed and caused the battery to burn out. The alternator, battery, and circuit board needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was a recall for a different model alternator. The approximate failure mileage was 110,000. Updated 07/13/17*lj *cn |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CHARLESTON, WV |
| VIN pattern | 1C4RJFAG2DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | NORTHSIDE JEEP |
| Dealer's telephone number | |
| Dealer's city | WHARNCLIFFE |
| Dealer's state code | WV |
| Dealer's ZIP code | 25651 |