| Issue ID | 1378989 |
| Internal NHTSA # | 10990509 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 30/09/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Push button ignition is defective. The first year i owned the vehicle the push button ignition began to show problems. Intermittently the key-fob is not recognized by the car. Sometimes the car will not start. Because of this, sometimes it will not turn off. Sometimes i have started the vehicle and am driving down the road when a bell begins ringing and message appears on dashboard that says "key has left the vehicle". I have to tap the key-fob on the button several times for it to finally recognize that it is present. I have changed the batteries in the key-fob often. Finally, last month, i decided to have the jeep dealer replaced key-fob at cost of $300. Three weeks later the same thing is happening. Jeep service department admitted they replace 2-3 key-fobs a week for customers. I suspect the problem is with electronics in the dashboard. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST CHESTER, PA |
| VIN pattern | 1C4RJFAG9DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |