| Issue ID | 1360277 |
| Internal NHTSA # | 10958035 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 01/03/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | As i was driving the car shut off and power steering went out. I barely made it safely to my destination. We called our jeep dealer and there were a few recalls. We were able to get the jeep to the dealer. They told me it was the alternator and battery. There is currently a recall on the alternator for the 2013 jeep grand cherokee (p60/nhtsa 14v-634); however, they claim that my 180 amp is not covered. What i experienced is exactly like the description of this recall. Luckily i was driving when this occurred, because i don't think my wife would have been able to control the vehicle to a safe stop. They are not honoring the recall to replace my parts. More importantly, they are not including my vehicle in the recall because its 180 amps; however, this is a tremendous risk to any owners of this vehicle and i was not notified. I discussed this at length with fiat chrysler automobiles (fca) on 03/02/2017. I spoke to customer representative ramario and nicole. |
| Vehicle Mileage at Failure | 34000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | YORKTOWN HEIGHTS, NY |
| VIN pattern | 1C4RJFCGXDCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |