2013 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2013 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2013 electrical system and complaints other owners have filed.
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2013 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

 Issue ID1233523
 Internal NHTSA #10786487
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2013
 File date26/10/15
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemI was driving my 2013 jeep grand cherokee on a city streetwhen my eyes and throat started burning. My 10 month old infant began to cry as i realized smoke was filing the cabin. I panicked, and pulled over, turned off the car and immediately took my baby out of the car. We remained in the side of the road for assistance. I continued seeing smoke coming out of the right side of my car. When assistance arrived, i realized the right visor had caught on fire and a result was burned with a black hole. I took my jeep to the dealership on january 6, 2015 to get it serviced for recall p 36, which is related to the sun visor wiring. I was told by the dealership, that the recall had been completed. I contacted chyrsler customer support after my jeep was on fire and filed a complaint. The representative was so rude and told me it would take 2-3 business days to get my case reviewed. This was not a surprise, as i have dealt with chrysler customer service in the past and have never had a good experience. I feared for my safety as well the safety of my infant. I refuse to drive that car, and was told by the customer representative that i shoukd take it to the dealership. Why they would suggest that ? I don't know. I don't feel safe and now i am car less as i wait for someone to review my case.
 Vehicle Mileage at Failure44000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSAN ANTONIO, TX
VIN pattern 1C4RJEAT4DCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?Y
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons2
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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