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2013 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

Issue ID	1211379
Internal NHTSA #	10749633
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2013
File date	19/05/15
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	Oct 7, 2014: nhtsa 14v-391 or fca p36 safety recall repair was done at a local chrysler jeep dealership. Apr 30, 2015: vehicle taken to same dealership to check a buzzing sound in the rh sun visor area, service technician could not duplicate the customer complaint. May 19, 2015: sudden acrid smoke odor detected while driving, pulled to curb and turned off motor. Some smoke inhalation but no burn injuries to driver. Noticed black and white melted areas on rh sun visor, rh vanity mirror and rh headliner. External roof area above the rh sun visor had approximate 3" crack and the paint was split open from the extreme heat, digital photos taken. On jun 30, 2015, we learned the "the source of the fire was not related to the p36 repair, but was for another cause". On jul 10, 2015, we learned the p36 repair plastic shroud was intact and the cause of the fire was found in the wiring harness above the sun visor in the headliner area. Chrysler jeep denied our warranty repair request on jul 24, 2015, because the source of the fire could not be traced back to a factory defect in materials or workmanship. On jul 27, 2015, our local chrysler jeep dealer decided to repair our vehicle, at their cost, because we were valued customers, but the decision came the same day a letter was read by the dealership general manager that said we may pursue a remedy using the california lemon law. We found there were more than 91 other similar incidents in 2011-2014 jeep grand cherokee and dodge durango vehicles, and at least 8 more experienced fires after the p36 safety recall repair had been completed. We encourage nhtsa to have fca install circuit breakers in vanity lamp wiring harnesses for 2011-2014 jeep grand cherokee and dodge durango vehicles. Our vehicle repair was completed after 13 weeks, on aug 18, 2015
Vehicle Mileage at Failure	29942
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BONITA, CA
VIN pattern	1C4RJFAG6DCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	Y
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	25
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA5V5107KAJ52354 WVGZZZ5NZLW874876 LRWYGCFJXRC466897 1FTFW1EGXGFA01930 3MW5R1J00M8B94831 ZHWUA6ZX9PLA22787 JN8CS1MW9DM173689 SALAG2D46BA557462 1GDJC74649F141985 3B7KF23C82M221208 WBA8C510XGK636278 3VWRK69M14M094710

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2013 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

2013 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?