| Issue ID | 1170900 |
| Internal NHTSA # | 10702381 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 01/10/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | We received a recall for this jeep last fall(2014). The number is p60/nhtsa 14v-634 labeled alternator. The recall states that the alternator diodes in our vehicle may experience a rapid failure. Variability in the failure mode ranges from no output, reduced output, and/or a fully shorted to ground condition. Depending on the alternator failure mode and timing, vehicle electrical system voltage may drop to critical levels, disabling systems such as antilock brake system(abs), electronic stability control(ecs), electronic control module(ecm),and/or central body controller(cbc). The driver will have little or no detection of the alternator failing,which can result in vehicle shutdown while driving and/or an underhood electrical fire. We contacted our dealer twice in the last 5 months and both times were told they do not have the parts. By their own statement this could result in a critical and disabling situation. We should have this replaced today or given a safe vehicle to drive until ours is made safe. How long do they get to put off repairing this????? Why has jeep not made these parts available? And if they have why are dealers not installing them. Our dealer is fox chrysler dodge jeep in auburn, new york. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WATERLOO,NY, NY |
| VIN pattern | 1C4RJFAG7DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |