| Issue ID | 1158690 |
| Internal NHTSA # | 10683691 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 03/02/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My car continued to make a sound as though the engine was still running when i turned the ignition off. I think this could be something to do with the recall on the alternator diodes. It seems the alternator may be failing. The power when the gas pedal is applied hesitates at times also when driving. My fear is that i will be driving at a high rate of speed on the highway and the car will loose all power completely. This will leave me without any steering control at all too. I fear for my life at this time. I was told by [xxx] that i should replace it at my cost. When i asked how much that would cost the service advisor [xxx] lied and said he did not know the cost to replace the parts. Also, if there are parts now then the alternator/diodes should be being replaced by chrysler now before a severe catastrophe occurs. I also had the brake booster replaced. Since then there is a rattle under the hood on the drivers side where the brake booster would be. Every time i go over a bump in the road a rattling sound happens. It is as though this is something to do with the suspension of the car or alignment too. [xxx] , service advisor at [xxx] has not been able to identify this problem. [xxx] wants me to come in for yet another day to try to get the problem identified. This will make 3 days of losing time from work and being inconvenienced. I have been to this dealer on 2 occasions and have gotten no satisfaction or resolve at all. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TUCSON, AZ |
| VIN pattern | 1C4RJEAG5DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |