| Issue ID | 1071998 |
| Internal NHTSA # | 10595423 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 14/03/12 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On multiple occasions, when the push to start button was pressed to start the vehicle the heat/air fan has automatically come on at the highest speed with the heat/air button in the off position. The vehicle has been driven as far as 20 miles before it would go off. The button has been turned on to different speeds during this incident and the speed does not change. The vehicle has been cut off and restarted with the same results. The vehicle was taken to a jeep dealership on april 1, 2014. The fan was replaced and approximately 3 weeks later the same incurred again. It was taken back to the dealership on may 26, 2014. The service department tried for 3 hours to reproduce the incident with no avail. I was told to drive the vehicle until it re-occurred and bring it immediately to the dealership without cutting the vehicle off so the codes could be checked. If this occurred when the dealership was closed, i was instructed not to crank the vehicle again until it was being taken to the dealership and not to cut it off until a technician could get the code of error. Unknown if it has a short in the electrical system. Dealership service department has stated they do not know what is causing the fan to run without being turned on. On june 1, 2014 the incident occurred again and lasted approx 5 minutes. |
| Vehicle Mileage at Failure | 9000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOUISBURG, NC |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |