| Issue ID | 1413766 |
| Internal NHTSA # | 11033199 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 11/10/17 |
| Component | ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULA |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep grand cherokee. While pulling into the driveway at 5 mph, the contact observed smoke coming from the engine and heard an abnormal winding sound without warning. The contact stopped the vehicle, opened the hood, and observed that the alternator was red (glowing). The contact poured water over the alternator to prevent a fire. The local dealer (my chrysler dodge jeep ram fiat, 4650 e pickard rd, mt pleasant, mi, 48858) was contacted at 989-773-6343. The vehicle was towed to the local dealer where it was confirmed that the alternator failed and needed to be replaced. The vehicle was included in nhtsa campaign number: 17v435000 (electrical system) for the alternator replacement, but the part was unavailable. The dealer stated that they could replace the alternator with another alternator for a fee. Once the recall alternator was available, the dealer could replace it with the correct alternator from the manufacturer. The manufacturer was made aware of the failure and provided case number: 32614886. The manufacturer confirmed that the parts were unavailable and there would be a fee for the non-recalled part. No additional assistance was offered. The failure mileage was 150,000. |
| Vehicle Mileage at Failure | 150000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | COLEMAN, MI |
| VIN pattern | 1C4RJFAG4DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |