This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2013 air bags. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2013 air bags and complaints other owners have filed.

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2013 Jeep GRAND CHEROKEE Air Bags Problems, Complaints and Defects

Issue ID	1394439
Internal NHTSA #	11010437
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2013
File date	07/07/17
Component	AIR BAGS
Product type code	VEHICLE
Description of the problem	I was driving on the highway and suddenly i was hit in the back of the head. At first i thought i was hit by another car but i looked around and there was no cars around. I pulled over and looked at my headrest and it exploded and hit me in the head. I called and brought my car in to jeep who said it was the active head restraint and it is set to go off during an accident. I told them i was not in any accident. I then called jeep directly who told me they would investigate the issue and that i should leave my car at jeep. That was 3 week ago. All of my attempt to contact jeep to have them rectify the issue and replace my headrest have gone no where. I have not received any call backs and every time i call them they tell me there is nothing they can do except wait until i am contacted by jeep. This is a big safety issue as i could have run off the road an crashed.
Vehicle Mileage at Failure	105000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MANALAPAN, NJ
VIN pattern	1C4RJFBT1DCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

U5YHB816ACL225291 4S4BTAFC0M3154781 WBSCL91060LJ70099 WVWZZZ1KZ8P102925 WDF4157031U136563 TMBKK7NE4G0047834 5GRGN23UX6H114574 5XYPHDA56LG706994 VSSZZZ5FZER040833 JTDKB3FY803091919 LS4ASE2A7RA999842 KNEJC521865601015

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2013 Jeep GRAND CHEROKEE Air Bags Problems, Complaints and Defects, Recalls and Failures

2013 Jeep GRAND CHEROKEE Air Bags Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?