| Issue ID | 1051166 |
| Internal NHTSA # | 10575125 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2013 |
| File date | 09/03/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 jeep cherokee. The contact was driving 25 mph and another vehicle crashed into her drivers side door at approximately 30 mph. The air bags did not deploy. The drivers side door was pushed in and the rear drivers side door fell off of the vehicle. The vehicle was equipped with side air bags. The contact was forced to exit the vehicle using the front passenger side door. The vehicle was destroyed. A police report was filed. A representative with the manufacturer stated that a request would be submitted to a special investigation unit so they could inspect the vehicle; however, that has not occurred. She made more than five unsuccessful attempts to follow up with the manufacturer and no one returned her call. The contact sustained an injury to her leg. The contact was pregnant and lost her child after the crash occurred. The failure mileage was 15,858. |
| Vehicle Mileage at Failure | 15858 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HUDSON , MA |
| VIN pattern | 1C4RJFAGXDCXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 1 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |