| Issue ID | 1051325 |
| Internal NHTSA # | 10575222 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 01/06/12 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Purchased new 2012 jeep g. C. Suv in dec. 2011. Appx 6 months later a windshield crack appeared from center-bottom of windshield near front center speaker on dashboard. Crack started from bottom edge extending upward for about 2 inches, then grew 8 inches up, turned left for 12+ inches. Replaced windshield at dealer ((p104355-northwest jeep in houston tx) several months later ($$$). Then, after about 3 months, another similar crack occurred from center bottom, moving upwards, turning left and branching upwards to right. Performed spot repair to stop crack growing, did not work. This week, crack appeared in driver's front side window diagonally 40 degrees to left from center-right inside door panel to middle of side window rim near outdoor rearview mirror. Will take car to dealer this week. In all instances, no apparent outside impacts (rocks etc), so firmly believe all 3 cracks are stress related to either chasis body and/or temperature change. Checking with various jeep blogs (edmunds etc.), many others reporting similar incidents, but mostly originating around center windshield rearview mirror. |
| Vehicle Mileage at Failure | 8000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | 1C4RJEBG4CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |