| Issue ID | 1197389 |
| Internal NHTSA # | 10732541 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 25/08/14 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the push button start hesitated at times. After a second attempt, the vehicle was able to start, but the failure progressed without warning. The contact also stated that there was excessive fog and that the vent controls were not functioning properly. The failure was reported to the dealer and they were not able to replicate and diagnose the failure. The dealer indicated that they performed the repairs for nhtsa campaign numbers: 14v391000 (electrical system) and 14v634000 (electrical system), but provided no confirmation. The dealer only stated that these two of the four recalls were performed and that they did not know when the other two recalls would be performed. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 15v115000 (electrical system) and the dealer did not give a specific date for when the parts would become available. The manufacturer could not provide an estimated date for the two recall repairs. The failure mileage was not available. Ma 10/5 updated 11/07/2017*cn |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | HERTFORD, NC |
| VIN pattern | 1C4RJEAG6CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PERRY CAROLINA |
| Dealer's telephone number | 252-335-0724 |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |