| Issue ID | 1654818 |
| Internal NHTSA # | 11319958 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 01/03/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I purchase my 2012 jeep grand cherokee with 5. 7 liter engine in january 2017. For nearly two years it was fine but then it started stalling. It stalled at least 15 times in the last year. It usually stalls when slowing down for traffic or a red light but can also stall after having been stop for red light, or upon acceleration from a red light~ on rare occasion it has happened while driving 40 to 50 miles per hour. There is no indication the car has stalled until you try to accelerate, steer, or brake, as the air conditioner and radio remain unaffected. I've taken the jeep to my dealership numerous times and they have been unable to resolve the issue. They first thought it was a fuel pump so they put a new fuel pump in. A few weeks after installing a fuel pump it stalled again so i brought it back and they reinforce the connection. A few weeks later it stalled again so they had me bring the car in and they attached a black box to it that functions much like an airplane's black box which recordes data. I drove it around without incident for about 5 weeks and we thought we had the problem solved. Of course 2 weeks later it stalled again so i brought it back. They reinstall the black box and had their work is used the jeep as their daily commute trying to trip a code. It took a while but about a month later they finally got a code for a wiring issue. Fortunately, since it wasn't covered in my extended warranty, and at great expense to them, they replaced the main wiring harness. It worked for about 6 weeks and then stalled again. They said they've done everything they know to do and offered to give me a high trade-in value for the jeep to get me out of this unsafe vehicle. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ATLANTIC HIGHLANDS, NJ |
| VIN pattern | 1C4RJFBT4CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's ZIP code |