2012 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2012 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2012 unknown or other and complaints other owners have filed.
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2012 Jeep GRAND CHEROKEE Unknown Or Other Problems, Complaints and Defects

 Issue ID1409541
 Internal NHTSA #11025097
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2012
 File date14/09/17
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemGot a letter by mail in regards to a recall for my grand cherokee 2012 for a alternator diode thermal fatigue and sun visor wiring. On 9-14-17 took jeep in to dealership for recalls to be fixed. Got jeep back on 9-15-17 but dealership informed me that battery was no good. Dealership offer me a $300 battery which i decline because i know battery is not that expensive at other places. Took new battery to dealership and replace it before i left the shop. At this time the service advisor from dealership did not gave me any explanation other than they don't have the recall alternator but they put a temporary one and gave me paper to sign. As i was driving home the battery light turn on. I thought that it was normal since i had just replace the battery. Saturday morning when i got out from work, i was driving when the jeep stop completely on the road. The lights on the dashboard turn on and warm air came too. I had to call a family member to come and help me move car from the road. I called dealership to report the problem and i had to tow the jeep back to dealership. On 9-18-17 dealership called me to let me know that now the problem is the pcm module and that is going to cost me about$900 to fix it. I feel that the reason why my battery and pcm module are not working is because of the problem with the alternator. I feel that the manufactures are responsible to fix everything that is wrong with the jeep. Right now i have no vehicle to move and not knowing when the recalls are coming in because there's poor communication with customers. I had to town my jeep back home because i can't afford fixing the vehicle when i feel is the manufacturer responsibility to take care of the problems. It's been a week since i drove the jeep and got it back not drivable. The dealership ipac in san antonio has a very poor customer service and would never go back for any service.
 Vehicle Mileage at Failure80215
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSAN ANTONIO, TX
VIN pattern 1C4RJFAGACCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed55
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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