| Issue ID | 1198406 |
| Internal NHTSA # | 10733278 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 01/10/14 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Heard high pitched noise from possible steering column. Took to dealer and was told alternator was bad but was never contacted about recall p-60 from 10/14. Apparently my vin number wasn't registered for that recall even though my alternator went bad. Sound is still there. Took car 4 times. Last time told power steering fluid low. Sound still there. Whistling noise inside of car only. Heard better when parked or stopped. If move steering wheel sound goes in and out. Filed complaint against brandywine chrysler plymouth for rudeness and being very dismissive and biased because i am a woman. They stated normal sound but sound is new and not always consistent and only just started recently was not there at time i bought the car. It's a 2012 with only 16,000 miles on it. At this point do not recommend a jeep to anyone or any car from that dealer. Currently waiting on 3rd recall parts to come in. I'm going to go to an independent repair shop and take legal action if necessary. .... Updated 10-20-15 *bf updated 11/13/2017*cn |
| Vehicle Mileage at Failure | 14500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILMINGTON, DE |
| VIN pattern | 1C4RJFCGXCCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BRANDYWINE CHRYSLER JEEP DODGE |
| Dealer's telephone number | |
| Dealer's city | WILMINGTON |
| Dealer's state code | DE |
| Dealer's ZIP code | 19808 |